Our Services

Community Stabilization services are available 24 hours a day, seven days a week, to provide for short-term assessment, crisis intervention, and care coordination to individuals experiencing a behavioral health crisis.

• Services may include brief therapeutic and skill-building interventions, engagement of natural supports, interventions to integrate natural supports in the de-escalation and stabilization of the crisis, and coordination of follow-up services.

• Services involve advocacy and networking to provide linkages and referrals to appropriate community-based services and assisting the individual and their natural support system in accessing other benefits or assistance programs for which they may be eligible.

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Mobile Crisis  services are available 24 hours a day, seven days a week.  The purpose of this service includes prevention of acute exacerbation of symptoms, prevention of harm to the individual or others, provision of quality intervention in the least restrictive setting, and development of an immediate plan to maintain safety in order to prevent the need for a higher level of care. This Service is designed to support individuals by:

• Provide rapid response to individuals experiencing a crisis situation or escalating emotional/behavioral symptoms which have impacted the individual’s ability to function in their family, living situation, community, school, or work/ environment;

• Meet individuals in crisis in an environment where they are comfortable to engage to facilitate quick relief and resolution of the crisis when possible;

• Provide appropriate care/support/supervision in order to maintain safety for the individual and others, while avoiding unnecessary law enforcement involvement, emergency room utilization, and/or avoidable hospitalization;

• Refer and link to all medically necessary behavioral health services and supports, including access to appropriate services along the behavioral health continuum of care (including pre-admission screening in appropriate cases conducted by a DBHDS certified pre-screener);

• Coordinate with behavioral health providers providing services to the individual throughout the delivery of the service;

Deployed in real-time to the location of the identified crisis.

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Mental Health Skill-Building Services (MHSS) are designed to provide targeted training and support, helping individuals restore their highest level of baseline functioning, and promoting stability and independence within their community. Our MHSS program offers in-person guidance, interventions, and structured activities tailored to improve daily living and ensure Medicaid compliance as outlined in the Individualized Service Plan (ISP).

MHSS services cover critical areas such as: (i) developing functional skills and behaviors that support health and safety, daily activities, and resource access; (ii) assisting with medication management; and (iii) monitoring overall health and nutrition, encouraging self-care and independence.

Key components of our MHSS services include personal care and hygiene training, daily living activities, and skill-building to foster the effective use of community resources like public transportation—empowering individuals to achieve greater self-sufficiency and actively engage in their communities.